Welcome to the J.D. Byrider feedback site.

I own a 2002 KIA RIO. Overall my experience was positive. I brought my vehicle in for work on the bumper where the license plate is, and they had it for about half of a day. The cost was covered under warranty, and I`m not sure if we received paperwork with the service. The staff there have treated me fine, and currently there is a problem with the shifting on the car.

11/13/2008

I own a 2001 CHEVROLET Malibu. I brought my car in to get my tires rotated and balanced. It took about an hour to get fixed. It was not under warranty but the price I paid was fair. I got a receipt. The staff was okay. There are no problems with the car now. Overall, my experience was positive.

11/13/2008

I own a 1999 Jeep Grand Cher. I brought the vehicle in to flush the heater core. We didn`t have any heat. It took 4 hours for it to be repaired. It was covered under warranty. I did receive paperwork that day. I am still having problems with the heat working at full potential. The defroster on the front window is not working. The customer service I received was real good. My overall experience is positive.

11/13/2008

Now this JD Byrider Customer was not so happy.. I own a 2002 Mercury Sable. I brought the vehicle in because I need to get the upper radiator hose repaired. It took 2-3 days for it to be repaired. It wasn’t covered under warranty. I think the price was unfair. I was charged $141.00 for a $19.00 part from Auto Zone. I did receive paperwork that day. The vehicle is jerking right now but I won`t take it to JD Byrider unless the repair is covered under warranty. I would rate the customer service a 5 out of 10. My overall experience was negative due to them over charging me for the repair.

11/13/2008

I own a 2003 CHEVROLET Malibu. I brought my car in for an oil change. It took about 40 minutes to complete. It was under warranty and I got a receipt. The staff was great. There are no problems with the car now. Overall, my experience was positive.

11/13/2008

I own a 2001 Ford Explorer. I bought my car from Sammy, and he was good. Sammy and I went to school together. I was approved for the car that same day. The car was nice and clean when I got it, but there is a speaker thats blown. Also there is a problem with the back latch. Overall my experience was positive.

11/13/2008

I own a 2002 Ford Taurus. Overall my experience was positive. I brought my vehicle in for a thermostat, and they had it for about 5 hours. The cost was covered under warranty, and I think that she received paperwork with the service. The staff there were nice, and there are no current problems with the vehicle at this time.

11/13/2008

I own a 2002 Dodge Neon. I brought my car in for shifter cables for the reverse. They did not fix the car. It was not under warranty and I do not think the price was fair. I did not get a receipt. The staff was nice. The check engine light keeps coming on and the shifter cables still need to be fixed. Overall, my experience was positive.

11/13/2008

I own a 2000 Ford Taurus. I brought the vehicle in because someone snatched the cylinder wires from under the hood. It took 1 hour for it to be repaired. It wasn’t covered under warranty. I think the price was fair. I did receive paperwork that day. I am not having problems with the vehicle now. The customer service I received was excellent. My overall experience is positive.

11/13/2008

I own a 2000 CHEVROLET Impala. I brought the vehicle in because the body control module went out. It took 1 week for it to be repaired. It was covered under warranty. I didn`t receive paperwork that day. I think my transmission is going out. The customer service I received was very good. My overall experience was positive.

11/13/2008

I own a 2000 Ford Taurus. Overall my experience was positive. I brought my vehicle in for work on the heater, and they had it for a day. The cost was covered under warranty, and I received paperwork with the service. The staff there treated me decent, and there are no current problems with the vehicle at this time.

11/13/2008

I own a 2002 KIA Spectra. I brought the vehicle in because I neeeded an oil change. It took 30 minutes for it to be completed. It was covered under warranty. I did receive paperwork that day. I am having problems with the front end of the vehicle. The customer service I received was great. My overall experience is positive.

11/13/2008

I own a 2003 Mitsubishi Galant. I brought my car in for a tire rotation. It took about 30 minutes to complete. It was under warranty and I got a receipt. The staff was awesome. There are no problems with the car now. Overall, my experience was positive.

11/13/2008

I own a 2000 OLDSMOBILE Alero. Overall I have had a positive experience. Richard was the name of my sales person, and he was very good. When I purchased my vehicle that day it was very clean , and in good condition. The day that I purchased the vehicle that night the waterlight came on. I have also noticed that the fog lights don`t work. I was approved in the same day that I came in.

11/13/2008

I own a 2003 CHEVROLET Malibu. Overall my experience was positive. I brought my vehicle in for a fuel pump, and they had it for about 2-3 days. The cost was covered under warranty, and I received paperwork with the service. The staff there were real cool, and I was impressed. They took car of the problem, and satisfied me 100%. There are no current problems with the vehicle at this time.

11/13/2008